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1.10 Lost and Found Items (Level 4)

1/21/2017

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1.10 Lost And Found Items
Operators must search their bus at the end of the line, and at the end of their shift, for lost or misplaced articles. All such articles found must be turned in to a Supervisor or the Window Dispatcher's office as soon as possible, but no later than at the end of their shift. Failure to surrender any found items will be considered theft.

Articles found by a passenger should be turned over to Operators. If the finder refuses to surrender the article, Operators must make every effort to obtain their name and address and forward the information to RCC along with a description of the item.
When money or an item of substantial value is found and turned in to the Operator, Operator must:
  • Notify RCC immediately
  • Obtain the name and address of the finder
  • Count the money or examine the contents of the purse/bag in front of the passenger
  • Note the amount of money
All items are to be tagged with the Lost and Found Item form with:
  • The Operator's name and payroll number
  • Route/run number operated when item was found
  • Vehicle number
  • Date and time found 
  • Location found
Even though the announcements and notices state otherwise, we are responsible for objects found on our buses. In fact we could be fired if we don't document it properly.

You should always search the bus at the end of your shift forgotten items. Failure to surrender any found items will be considered theft.

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    Rule 1.5 Ignorance of Rules

    Ignorance of rules, General Notices, Memorandums, Alerts, and / or any instructions will not be accepted as a valid excuse for non-compliance.

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